Security Incident Notice
Rite Aid Corporation is providing notice of an incident that involved personal information of certain consumers. We are mailing letters to any potentially affected consumer who was associated with a mailing address in our systems.
In early June 2024, an unknown third party impersonated a company employee to compromise their business credentials and gain access to certain business systems. We detected the incident within 12 hours and immediately launched an internal investigation to terminate the unauthorized access, remediate affected systems and ascertain if any customer data was impacted. We determined that certain data associated with the purchase or attempted purchase of specific retail products was acquired by the unknown third party. This data included purchaser name, address, date of birth and driver’s license number or other form of government-issued ID presented at the time of a purchase between June 6, 2017, and July 30, 2018. To confirm, no social security numbers, financial information or patient information was impacted by the incident.
We regret that this incident occurred and reported it to law enforcement, as well as federal and state regulators. We are also implementing additional security measures to prevent potentially similar attacks in the future. We take our obligation to safeguard personal information very seriously and are alerting consumers who want to take any additional steps to help protect themselves. Consumers are entitled under U.S. law to one free credit report annually from each of the three nationwide consumer-reporting agencies. To order your free credit report, visit www.annualcreditreport.com.
We are committed to protecting consumers’ information, and anyone with additional questions may call our toll-free, dedicated assistance line at (866) 810-8094 from 8 a.m. to 5:30 p.m. Central Time, Monday through Friday, excluding holidays. This line will remain open until Oct. 15, 2024. If you are a Rite Aid consumer who did not receive a letter regarding this incident, but you would like to know if you were affected, please call our dedicated assistance line.
Please direct media inquiries to press@riteaid.com.